Scammers love to pretend they are your bank
Bank impersonation scams are becoming increasingly sophisticated, making it harder to tell real messages from fake ones. Knowing the warning signs can help you protect your accounts and keep your information secure.
Red Flags to Watch For:
Unexpected “urgent” messages - Texts, emails, or calls claiming your account is locked, compromised, or at risk and demanding immediate action.
Requests for personal information - Your PIN, password, account number, Social Security number, or one-time verification codes. We will NEVER contact you and ask for this information.
Spoofed phone numbers or email addresses - The caller ID may look like it’s coming from the bank, but scammers can fake it.
Links to “verify” your account - Messages directing you to click a link or open an attachment to confirm activity or fix a problem.
Pressure to act fast - Language like “right now”, “immediately”, or “your account will be closed or locked”.
Unusual payment requests - Being asked to move money, transfer funds, or send payments to “protect” your account.
Poor grammar or odd phrasing - Subtle mistakes in spelling, tone, or formatting that feel slightly “off”.
A representative who gets pushy - We will NEVER pressure you or discourage you from hanging up and calling back on a trusted number.
How to Stay Safe:
When something feels “off”, trust your instincts and take a moment to verify before you act.
Verify independently – If you receive a suspicious call, text, or email, contact us using a trusted number, such as the one on the back of your debit card.
Avoid unexpected links – Don’t click links or open attachments in messages you weren’t expecting.
Keep your credentials private – Never share your PIN, password, or one-time verification codes with anyone.
Use official channels – Access your accounts through our official app, or our website at firstbank.net, not through a link someone sends you.
Turn on alerts – Account notifications can help you spot unusual activity quickly.
Stay updated – Keep your device and apps current to protect against security vulnerabilities.
Pause when pressured – Scammers rely on urgency. We will NEVER rush or threaten you. If in doubt – hang up and contact us on a trusted number!
